The Home of Eco Products and Zero Waste

FAQ

Hi there, we would love to answer your query.  If the FAQs below do not answer or work for your question; please message us.  

Where is my order?  Or I want to return it?  Processing questions.

All of our processing is performed by Amazon, therefore to track your order, return it, deal with any order problem; please use your Amazon account which you used to purchase the item.  Feel free to reach out to using our email address however if you need to, we will also try to help and can advise you about our products.

Where are you based?

Our company is based in the UK, we are in the South West of England, between Bristol and the Roman city of Bath.

About us?

We are a two sister team and have a passion for having a lifestyle that doesn't leave any footprint.  We are passionate about the world we live in, our children and our animals that we also call members of our family.  We are taking baby steps to convert people with our beautiful and ethically sourced products, one step at a time.

Sustainability

All of the material used in our actual products are either recyclable, compostable or bio degradable.  

How do you source your products?

We look for a few things from the companies we work with. Firstly, we want to make sure that the products we bring to you offer a genuinely green alternative to everyday plastics or disposables. Secondly, we want to ensure that those products are manufactured as ethically as possible. We always design our products in the UK.

What's the difference between biodegradable, compostable and degradable?

The main difference between compostable and biodegradable is that compostable products need specific conditions in order to break down, whereas biodegradable products break down naturally. Typically composting is a faster process, but only under the right conditions. 

In contrast, degradable products are made of plastic, which can take hundreds, thousands or millions of years to eventually break down into microplastics which end up in our waterways and oceans.

Why are Eco products more expensive?

Unfortunately eco-friendly products are much more expensive to produce than their plastic counterparts. This is due to the low cost of creating virgin plastics which are choking up our seas and landfills. In order to make eco-friendly products cheaper, they need to become more popular than plastic versions - demand helps to drive down cost. 

If you want to make a change but you're unable to make a purchase with us due to cost, there's lots of other things you can do to reduce your environmental impact. Whether that's cutting out avoidable plastic (such as food packaging), shopping locally or reducing your meat consumption.